Privacy Policy
Last updated: January 15, 2026
1. Data controller
Portvanta SpA, with Tax ID (RUT) 77.345.678-9, domiciled at Av. Apoquindo 4700, Office 1205, Las Condes, Santiago de Chile, is responsible for the processing of personal data collected through this website (hereinafter, portvanta.com). You can contact us at contacto@portvanta.com or by phone at +56 2 2845 9100.
2. Data we collect
We collect personal data that you voluntarily provide when completing contact forms: name, email address, and the content of your message. Additionally, we automatically collect browsing data such as IP address, browser type, operating system, pages visited, and time spent on the site, in accordance with your cookie preferences.
3. Purpose of processing
Your personal data is processed for the following purposes: (a) responding to your inquiries and information requests; (b) improving the browsing experience and site functionality; (c) compiling website usage statistics; (d) complying with applicable legal and regulatory obligations in Chile; (e) sending communications related to our services, provided you have given your express consent.
4. Legal basis for processing
The processing of your data is based on: (a) your express consent, given when completing forms or accepting optional cookies; (b) the execution of pre-contractual measures at your request; (c) compliance with legal obligations established in Law No. 19,628 on the Protection of Private Life and its complementary regulations in force as of 2026; (d) our legitimate interest in improving the services offered, provided that your fundamental rights do not prevail.
5. Data retention
Contact data provided through forms will be retained for a maximum period of 24 months from collection, or until you request its deletion. Browsing data associated with cookies is retained according to the periods indicated in our Cookie Policy. Once these periods expire, the data will be deleted or irreversibly anonymized.
6. Data subject rights
In accordance with current Chilean legislation, you have the right to: (a) access your personal data and know what information we store; (b) rectify inaccurate or incomplete data; (c) request the deletion of your data when it is no longer necessary for the purpose for which it was collected; (d) object to the processing of your data in certain circumstances; (e) revoke your consent at any time. To exercise these rights, write to contacto@portvanta.com indicating your request and identification details.
7. Data transfers
We do not transfer your personal data to third countries or international organizations, unless strictly necessary for the provision of technological services (such as web hosting or analytics tools) and always under adequate protection guarantees. In such cases, we verify that recipients comply with security standards equivalent to those required by Chilean regulations.
8. Security measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure. These measures include encryption of communications via SSL/TLS protocol, restricted access controls, periodic backups, and regular reviews of our security systems.
9. Modifications to this policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable legislation. Any modification will be published on this same page with the date of the last update. We recommend that you periodically review this document.
10. Contact and complaints
If you have questions about the processing of your personal data or wish to file a complaint, you can contact us at contacto@portvanta.com. You also have the right to file a complaint with the competent data protection authority in Chile.